CANCELLATION OF ACTIVITIES
ACCESS TO SPORTS FACILITIES
HEALTH AND SAFETY
REFUNDS
TAXES
ACCURACY OF INFORMATION

 
For cancellation of sports at the Sports Complex, call 613-562-5789 during regular operating hours or go to the client services desk.
 
Sports Services reserves the right to adjust schedules as required. Late cancellations are posted at the entrance of the room in question. For up to the minute scheduling information, please visit our web site www.geegees.ca.
 
Register online to receive notice of public swim cancellations.

• You are a registered student at the University of Ottawa for the current semester and your registration is in good standing.
• You are a regular support staff member, a teaching member contributing to social benefits or a retiree from the University of Ottawa.
• You purchase a Sports Services membership and your account is in good standing.

Those aged 15 and under must be accompanied into the facility and change rooms by a responsible individual aged 16 and over.
 
A one-day access pass to Sports Services is also available.
 
NOTE: Any staff member of Sports Services has the right to revoke membership privileges at any time. Sports Services also declines any responsibility for accidents and loss or theft of personal belongings.

• Smoking is prohibited in Montpetit Hall and the Sports Complex.
• All food and beverages must be consumed outside the sports facilities.
• Newspapers or other paper objects are not permitted in the saunas.
• Shaving is not permitted in the saunas.
• In the sauna, sit on a towel.
• Sandals are recommended in the locker rooms and in the pool area.
• Please do not leave any food in the lockers.
• Do not spit on the ground.
• Please use a towel to wipe off your exercise bench both before and after use.
• Please do not walk barefoot in the sports facilities.

Dress code
 
Users are required to wear a sweater, t-shirt or other appropriate sportswear, as well as running shoes which do not scuff the playing surfaces. Bags are not allowed into any of the activity areas and corridors including the fitness centres. Sport shoes previously worn outside are not permitted on the playing surfaces. Regular shorts, clothing and shoes are not allowed in the pool or in the pool area. It is mandatory to wear a bathing suit in the pool or the pool area.
 
Accidents, injuries and first aid

All of our employees are certified in first aid and cardio-pulmonary resuscitation.  Members must advise staff of accidents or injuries.  In case of an emergency, our staff will make the necessary phone calls to ensure the members safety.
 
Members taking part in Sports Services activities are not insured in case of accident. Individuals are therefore responsible for securing their own coverage. With the exception of dental care, most expenses related to medical treatment are paid by the Health program of each Canadian province.
 
Safety

• Members are encouraged to leave their valuables in a safety deposit box, available free of charge at the client services desks of Montpetit Hall and the Health and Lifestyle Centre, and use a high quality lock.  A lost or no-returned key is subject to a $25 replacement fee. The card has a limited life expectancy and it can be activated or deactivated as needed.
• Avoid leaving your personal belongings unsupervised.
• Inform the staff of any suspicious looking activities or individuals in the facilities.
• Never leave your credit card or any health card as proof of identification.
• Do not bring glass containers into the facilities or the locker rooms.
• Wring the water from your bathing suit in a sink or use a centrifuge.
• Know where the emergency exits are located and leave the facility immediately if the alarm sounds.
• Wearing sandals in the facilities is not allowed except in corridors, swimming pool, martial arts room and change rooms.

 
All of our facilities are regularly patrolled by both our employees and Protection Services Officers. These employees may be in uniform or dressed casually.
 
For the protection of our clients, electronic surveillance cameras are used in certain areas of the sport facilities. 
 
Using our facilities

If you are not familiar with the use of any piece of equipment, please ask the attendant on duty for safety guidelines.
 
The centres can become very busy. We suggest that you spread out your training sessions throughout the day. Cardiovascular equipment and treadmills can be reserved no more than 45 minutes in advance. Furthermore, you cannot book more than two consecutive sessions on one given machine.
 
Out of courtesy, please wipe off the equipment after use.
 
For safety reasons, all members must secure weights with collars and may not wear sandals.
 
To prevent accidents, leave your bags in your locker, and put all pieces of equipment back in their respective areas.
 
The Manager of Instructional and Fitness / Wellness programs remains responsible for administering the fitness centres.
 
Montpetit Hall Aquatic Centre – 125 University Street
 
A bathing suit is required and all swimmers must take a shower prior to entering the water. Children under the age of seven and those who cannot swim must be accompanied in the pool by a member or an adult.
 
The following equipment is available to members for use free of charge: kick boards, pull buoys, lifejackets and balls.
 
The use of masks, fins and snorkels is restricted to the designated times.
 
Saunas (Montpetit Hall) – 125 University Street

It is recommended that people stay in the sauna for a maximum of 5 to 10 minutes.
 
There is no proof that saunas promote health or that tolerance to high temperatures increases with repeated exposure. People subject to fainting spells or suffering from an irregular heart-beat, palpitations, angina, hypertension or any other cardiovascular disease must avoid the sauna and the whirlpool without prior medical consultation and permission from their doctor.
 
Avoid using the sauna after strenuous physical exertion. Never enter the sauna or whirlpool alone.

For all refunds, your original receipt is required.
 
Memberships are non-transferable and non-refundable.  Certification programs, locker rentals, group fitness cards and personal training services are non-refundable.
 
Outdoor activities are not refundable, unless you find someone to take over your reservation. In such case, a $10 or 10% administration fee (whichever is higher) will be deducted from the initial price.
 
Other activities: if you are unable to participate in the activity, a $10 or 10% administration fee (whichever is higher) will be deducted from the initial price ONLY if you withdraw prior to the second meeting of the activity.
 
For all camps, a confirmation letter is required. An administrative fee (10%) will be applied. Partial refunds for daily absences will not be provided.